Shipping Policies :

1. We ship all over India North India alone extra 50/- Inr The shipment date differs from state to state
2. Usual Dispatch happens 3-5 working days after order Delivered within 5-6 working days Kerala alone 7-8 working days Excluding sat and Sunday
3. Our courier partners will be DTDC, ST & DELHIVERY, if any of the above 3 options not available in your area please let us know in prior so that we can arrange the possible ones.

 

RETURN POLICY

We accept returns and exchange for the same only if we get Opening video of the package and if the set is broken in pieces.

We will exchange the same piece

Within 24 hrs needed Opening video

Refund is accepted when there is no stock of the jewellery.

We won't accept returns or refunds for not liking , size issues. All pics posted are original and attached with video.

Reverse Pick up

• Reverse pick-up: We provide reverse pick up to most of the pin codes. In this case, the shipment reaches back to us within 7-10 business days owing to courier company policy. Pick-up will be attempted twice. If courier service is unable to pick up after two attempts, you are responsible to ship it back to us.
• Self-courier: In some pin codes due to lack of serviceability, you would need to courier back the parcel to us. Fret not! An additional amount of Rs.100 will be added to your credit note for self-couriering the shipment.

Exchange / Credit Note / Refund

Once we receive your products in 1 – 2 business days our QC team will check the products and return or credit note will be issued as per policy below.

• In case of non- defective items – Once we receive the product(s) and on validation of our QC team, we will either initiate a credit note or exchange based on your choice.
• In case of defective/damaged item – If the product has a manufacturing defect. (i.e torn, stains, stitched incorrectly) , we can either offer a replacement of same product or exchange or a credit note or a refund (only in case of defective product).
• In case of incomplete/wrong order – In case of an incomplete/wrong order sent by us, we will send the complete order with the correct products on priority.

Exchange

• In case of an exchange, the new product will be dispatched only after the receipt and validation of the returned original product.
• Exchange product: Product of same value can be chosen, if the value is higher the difference amount has to be paid by you before dispatching (our team will assist you on the same). No credit note will be provided for balance amount (if any)
• Please note that exchange is allowed only once per order

Credit Note

• On receipt of the product in the original condition, we will send a coupon code with the full amount to you in 1 to 2 business days.
• This Coupon Code will have a validity of 6 months from the day we give it to you and can be used only on our website

Refund

• In case of refund, it will be initiated within 1 -2 business days after QC validation.
• Refund will be credited to the account you used for placing the order
• In case of COD order, our team will get in touch with you to get your bank details.
• It may take 2 – 10 business days to reflect in your account depending on your bank

SALE ITEMS

Any items purchased during a flash/clearance sale cannot be exchanged or returned.

MODIFY / CANCEL

The order amount will be refunded or a credit note will be provided if the order is canceled. You may modify/cancel your order as long as it has not been shipped. To do so, please get in touch with our team by calling +91 9944595025 or email us at atirabambi@gmail.com with your order details as soon as possible as orders are sometimes shipped on the same day.

As always we are looking forward to starting a conversation with YOU.